Category: The Business Side

Boutique Publisher

Boutique

I received an email from someone who casually commented that Cladach is a “boutique publisher.” That struck me as a fitting descriptor of what we hope to offer to our authors, customers and readers.

What does the word “boutique” bring to your mind?

These words come to my mind: Unique, Hand-picked, Entrepreneurial, Personal, Artsy.

In my mind I picture many of the shops I’ve walked into while sightseeing and browsing in charming, coastal and mountain towns. These places offer something that WalMart, as predictable and cheap as it may be, can’t. As you step in the welcoming entrance, all the senses are soon pleased. You breathe the aroma of potpourri, and you’re enticed by complimentary samples of coffee, herbal tea, or truffles. Beautiful music plays unobtrusively in the background. Color, artfully arranged merchandise draws your eye and causes you to “oooh” and “ahhhhh.” You feel a sense of appreciation for the evident care that went into selecting the articles of clothing, gift items, handmade pottery, and other specialty items. You assume this boutique shop is an expression of the owner’s taste, and if you find their style appealing, you have a sense that you can trust their choices of items offered. You may think, “I’m glad I could experience this place! I want to take something home with me to remember my stop in this little town,” or perhaps, “I want to buy something to take back to my friend or family member, just to share a bit of this experience with them.” You may find the items offered so unique that you feel you must buy something, because you may regret it later when you are unable to find this particular, pleasing item again. The shop owner, who may even live upstairs, engages you in conversation. When you complete your purchase and walk back out onto the sidewalk with a custom-printed bag in tow, you have a smile on your face and a spring in your step.

Cladach is a boutique publisher in the sense that we want to offer an alternative to over-hyped, mass-produced, predictable books that cram the catalogs and warehouses of huge publishing conglomerates. We are picky and look for style that is artful, content that is meaningful and might give you an experience outside the box. We can offer ingenious, personal, one-of-a-kind books by authors both “down home” local and fascinatingly cosmopolitan. We can try new trends without being faddish. Quality matters to us and reflects our personal convictions. We hope our books give you an opportunity to step off the trafficky, noisy street and breathe deeply of heavenly scents; taste morsels of beauty, goodness, and truth; and find delightful, soul-lifting discoveries.

Evaluating the Past and Planning for the Future

Today I’m wearing my Analyzing/Forecasting hat.

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Larry has finished compiling last year’s book sales data from the careful records he keeps throughout the year. He lays before me a stack of neatly-columned reports. Now I take a deep breath, find my Financial Analysis hat, dust it off (most of the time I leave this side of the business to Larry) and sit down to focus on the telling numbers.

Each author will receive a statement (usually accompanied by a check) listing how many of their books sold last year, how many were returned, how many were given away as samples and review copies, the gross and net income we received for those sales, and the amount of author royalties for. I read through each line of these reports before they are sent to our authors.

In addition, Larry has print-outs for me of income, expenses, inventory, etc. I look these over, too, and bring my questions back to him. He patiently provides answers and makes adjustments where needed.

I’ll be glad to get back to the creative side of publishing. But I know that looking at these numbers and columns and net sums, is critical. Trends jump off the page at me and color my thinking about future decisions for Cladach.

First, I thank the Lord for the thousands of copies of Cladach books sold during the year. They sold through online retailers, wholesalers, events, bookstores, our website, and through the efforts of the authors. From our warehouse we send out varying quantities of paperback books almost every day. We love sending them out to reach buyers and readers, because that means they will minister to people, encourage them, instruct them, inspire them, help them see God at work in our world, help them experience Him more.

Then, I bring to the Lord our successes and our failures, and lay them at His feet. We have prayed over the acquisition, development, production, and marketing of each book. We are human, though, and make mistakes. Some of our titles have kept up regular demand and sales for years. A few have struggled to earn back the money we put into producing them. Most of the latter are excellent works by talented and sincere authors. Somehow, though, a few of those haven’t “grabbed readers.” We will keep trying, because we believe in these titles and these authors.

Next, I acknowledge the trends: For instance, with fiction titles, generally more e-books sell than paperback books. With all our titles, the more the author is active in marketing their books and connecting with readers, the more their books sell. Authors who have a “platform,” ministry, are well-known as an expert in their field, have several books published, and are active daily in some aspect of marketing their books — their books sell the most copies. This has to influence my decisions in acquiring future titles/authors.

It’s interesting to see how different books sell better through different sales channels. Some sell consistently through wholesalers, others simply don’t, but they sell well on Amazon. Some titles we mostly sell directly to the authors, who have ways of selling direct to customers. We give authors a generous discount, so they can actually make a lot more money on these sales than they can make with royalty income from Cladach’s sales. It’s a win-win, and most importantly, hope-giving books reach readers.

Perhaps I’ll share more trends in future posts. For now, I’ll hand the data/reports back to Larry and give attention to things I enjoy more: words, ideas, design, promotions, and the people behind the numbers. … I have a hat for that!

The Business Side

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Larry’s workshop at Colorado Christian Writers Conference yesterday was titled, “The Business Side.” A motivated group of men and women engaged in hands-on learning about setting up a writing or publishing business, including how-tos for tracking sales, invoicing, managing inventory, taxes, choosing accounting software, and much more.

He was definitely wearing Cladach’s BUSINESS EXECUTIVE
hat!

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